This Privacy Policy describes how 100cuco collects, uses, stores, and protects the personal data of Players and visitors to the 100cuco platform. We are committed to handling your information responsibly and in accordance with applicable data protection principles.
Last updated: June 2026. This policy supersedes all previous versions.
100cuco collects only the personal data that is necessary for the operation of the platform, account management, regulatory compliance, and the delivery of gaming services. We do not collect data beyond what is required for these purposes.
All data transmitted between your device and the 100cuco platform is protected by SSL/TLS encryption. Sensitive data including payment information and account credentials is encrypted both in transit and at rest using industry-standard cryptographic protocols.
As a 100cuco Player, you have the right to access your personal data, request corrections, request erasure (subject to legal retention obligations), and object to certain processing activities. Submit data rights requests to our support team.
100cuco does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is shared only with service providers who support the direct operation of the 100cuco platform and are bound by data processing agreements.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable regulatory and anti-money laundering obligations. Account data for closed accounts is retained for a minimum of 5 years in line with AML requirements.
100cuco uses cookies and similar technologies to operate the platform, maintain session security, and improve user experience. No third-party advertising cookies are placed on 100cuco. You can manage cookie preferences through your browser settings at any time.
IMPORTANT: By using the 100cuco platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree, please discontinue use of the platform immediately.
This Privacy Policy ("Policy") is issued by 100cuco ("the Company", "we", "us") and applies to the 100cuco website at https://100cuco.net, its associated subdomains, mobile web application, and all services offered through the platform (collectively, the "Platform"). This Policy governs the collection, use, storage, disclosure, and protection of personal data relating to Players, prospective Players, and general visitors to the Platform ("you", "your").
100cuco is committed to handling all personal data in accordance with applicable data protection legislation, the requirements of our international gaming licensing authority, and industry best practices for online gaming operators. This Policy should be read in conjunction with our Terms & Conditions, which govern the overall use of the 100cuco Platform.
Throughout this Policy, "personal data" refers to any information that identifies or can reasonably be used to identify you as an individual, including your name, contact details, financial information, and online identifiers.
When you create a 100cuco account, we collect the following information: full legal name; date of birth; Malaysian mobile number; email address; preferred username; and account password (stored in hashed, encrypted form — we never store plain-text passwords).
To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulatory requirements, 100cuco collects copies of government-issued identification documents (Malaysian IC or passport), selfie verification images, and, where required, proof of address documentation. This data is used exclusively for identity verification purposes.
When you make deposits or request withdrawals, 100cuco collects transaction records including payment method identifiers (e.g., the last four digits of a bank account or the registered name on an eWallet), transaction amounts in MYR, transaction timestamps, and status. 100cuco does not store full payment card numbers or complete eWallet credentials — these are processed directly by our payment service providers.
100cuco records your gameplay history, including games played, wager amounts, outcomes, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, bonus administration, dispute resolution, and regulatory reporting.
When you access the 100cuco Platform, our servers automatically collect: IP address; browser type and version; device type and operating system; session identifiers; referral URL; pages visited and time spent; and geolocation data at the country/region level (derived from IP address). This data is used for security monitoring, fraud prevention, and platform performance optimisation.
If you contact 100cuco support or respond to promotional communications, we retain records of those communications including the content of live chat sessions, emails, and any attachments provided. This data is used to resolve your queries and to improve our support services.
100cuco uses your personal data for the following purposes:
100cuco processes your personal data on the following legal bases:
100cuco shares personal data with third-party service providers who assist in operating the Platform under contractual data processing agreements that require them to protect your data and use it only for the specified purposes. These include: payment processors (for deposit and withdrawal processing via Touch n Go eWallet, Boost, Maybank FPX, CIMB FPX, and Public Bank FPX); identity verification providers; game software providers; cloud infrastructure providers; and customer support platform providers.
100cuco may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by law, court order, or regulatory demand. 100cuco will, where legally permissible, notify you of such requests unless prohibited from doing so by law or court order.
100cuco does not sell, rent, or transfer personal data to third-party marketers, data brokers, or advertising networks. Your 100cuco data is not used for third-party advertising purposes.
100cuco uses the following categories of cookies and similar tracking technologies on the Platform:
You can manage or delete cookies through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in or use the Platform. 100cuco does not use third-party advertising cookies or cross-site tracking technologies.
100cuco implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
While 100cuco takes all reasonable measures to protect your data, no online system is completely immune to security risks. You are responsible for maintaining the security of your own device and 100cuco account credentials. If you suspect your account has been compromised, contact 100cuco support immediately.
100cuco retains personal data for the following periods:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
Subject to applicable legal and regulatory limitations, you have the following rights in relation to your personal data held by 100cuco:
To exercise any of these rights, contact 100cuco support by email at the address provided below. 100cuco will respond to verified data rights requests within 30 days. We may require identity verification before processing a data rights request to protect against unauthorised access to your data.
The 100cuco Platform is strictly intended for use by individuals aged 21 years or older. 100cuco does not knowingly collect personal data from anyone under the age of 21. If we become aware that a person under the age of 21 has registered an account or submitted personal data, we will immediately close the account, erase the associated personal data to the extent permitted by law, and forfeit any associated balance.
Parents and guardians who become aware that their child has accessed 100cuco should contact our support team immediately so that we can take appropriate action without delay.
100cuco's primary operations are directed toward Malaysian players. Some of our service providers — including cloud infrastructure providers and game software suppliers — may process data in jurisdictions outside Malaysia. Where such transfers occur, 100cuco takes steps to ensure that your data is subject to appropriate safeguards, including contractual data protection clauses requiring the recipient to provide a level of data protection equivalent to applicable standards.
By using the 100cuco Platform, you acknowledge that your personal data may be processed in jurisdictions outside Malaysia as described in this Policy.
100cuco may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform features. Material changes will be communicated to registered Players via the email address on file before the changes take effect. The updated Policy will also be posted on this page with a revised "Last updated" date.
Your continued use of the 100cuco Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the revised Policy, you should discontinue use of the Platform and may request account closure.
For questions, concerns, or data rights requests relating to this Privacy Policy or 100cuco's handling of your personal data, please contact our support team:
Data Enquiries / Support Email (plain text — not a link):
[email protected]
Availability: 24 hours a day, 7 days a week, including Malaysian public holidays.
Please include your registered username, the nature of your request, and any relevant details to help us resolve your query as efficiently as possible.
Your data is protected and your privacy respected at 100cuco. Join thousands of Malaysian players already enjoying live casino, slots, and sports betting on a platform built with security and transparency at its core.